If you have been injured on an elevator or escalator in Illinois, the aftermath can be disorienting. These machines are part of everyday life and are typically safe, but malfunctions or insufficient upkeep can cause accidents in public spaces throughout Naperville. Figuring out who is liable for your injuries can be complicated, often involving the property owner, maintenance company, or manufacturer. Knowing the legal aspects of these claims is essential for securing your right to compensation.

If you or someone you know has been injured in an elevator or escalator accident in Naperville, contact Chute, O’Malley, Knobloch & Turcy, LLC at 312-775-0042 for legal assistance.
Who Is Liable for Elevator and Escalator Injuries in Illinois?
In Illinois, elevator and escalator accident liability usually lies with property owners, managers, maintenance contractors, and manufacturers. Determining who is responsible can be intricate, as multiple parties may share the duty to keep these machines safe and functional.
Key parties that may be held accountable for elevator or escalator accidents in Illinois include:
The Property Owner or Manager
Building owners, property managers, and apartment complex operators are responsible for maintaining a safe environment. This includes regular inspections and upkeep of elevators and escalators. They can be held liable if they were aware, or should have been aware, of hazards like a broken stop button or a missing stair tooth, and failed to address them or inform visitors. This principle is central to premises liability law.
The Maintenance or Repair Company
Building owners typically hire firms for maintenance and repairs. If an accident results from a negligent repair or missed maintenance, the company could be held responsible for overlooking crucial issues or improperly servicing essential components.
The Manufacturer
If an accident results from a fundamental design or construction flaw in an elevator or escalator, the manufacturer may be liable. These claims argue that the machine was unsafe from the start due to issues like faulty wiring, inadequate safety features, or structural problems.
Other Third Parties
The details of each case can determine whether other parties are liable. For example, if a building contractor damaged an elevator control panel and didn’t notify anyone, or if an external inspection firm carelessly approved a faulty machine, those parties might be included in a legal action.
Proving which party was negligent requires an in-depth investigation from your premises liability lawyer, often involving analysis of maintenance logs, inspection reports, and the mechanical failure itself.
What Common Hazards Cause Elevator and Escalator Accidents?
Elevator and escalator accidents often stem from mechanical failures, inadequate maintenance, improper installation, and user errors. Key dangers include unexpected door closures, missing steps, and sudden movements, often linked to insufficient inspections. Many accidents arise from preventable hazards, including neglect and poor maintenance.
Common Causes of Elevator Accidents
Misleveling or Sudden Stops
When an elevator car doesn’t align perfectly with the floor, it creates a risk of tripping. Even a small gap can lead to a dangerous fall, potentially causing broken bones, concussions, or significant sprains.
Door Malfunctions
Doors that operate too abruptly, fail to close correctly, or cannot sense an obstruction pose risks of pinning or hitting passengers. This risk is especially high for children and those with mobility difficulties.
Sudden Drops or Accelerations
While uncommon, an abrupt, uncontrolled descent or a sudden, forceful halt, typically due to brake or cable malfunction, can lead to injuries such as spinal cord damage and internal injuries.
Maintenance and Inspection Failures
Accidents may occur if maintenance personnel leave the elevator shaft accessible or fail to post sufficient warning signs during repairs.
Common Causes of Escalator Accidents
Missing or Damaged Steps or Teeth
The comb plate located at the top or bottom of the escalator may have teeth that are missing or damaged, leading to a gap where feet, clothing, or canes could get stuck.
Handrail and Speed Mismatch
The handrail must operate at the same speed as the steps. If the handrail is faster or slower, it can unbalance passengers, potentially resulting in a fall.
Entrapment Risks
Spaces between the steps and the side skirt can catch footwear, particularly soft-soled shoes, causing significant foot and toe injuries.
Hazardous Surfaces
Spilled liquids or debris left on the steps or landing zones create unsafe conditions for slipping and falling.
Incidents involving elevators and escalators seriously injure about 17,000 people each year in the United States, underscoring the harm these malfunctions cause.
How Do Illinois Premises Liability Laws Apply to Elevator and Escalator Injuries?
In Illinois, liability for elevator and escalator accidents falls under premises liability. Premises liability is a legal concept that holds property owners responsible for injuries on their property due to unsafe conditions or negligence. Property owners have a duty to keep their premises safe for visitors. If they neglect this duty and cause an Illinois elevator injury, they can be held financially responsible. To succeed in a claim, you must demonstrate that the owner’s negligence, such as inadequate maintenance or design issues, led to your injury while using the escalator or elevator.
Proving Negligence
In your case, proving negligence means establishing four key elements, which are crucial for winning any personal injury lawsuit:
- Duty of Care: Property owners owe visitors a duty to keep elevators and escalators safe, treating users as passengers until they’re fully clear.
- Breach: The duty of care is breached by the property owner failing to act with reasonable care. For example, the building owner breached their duty by knowing a step was broken and failing to fix it, or the maintenance company breached their duty by skipping a required inspection.
- Causation: The defendant’s breach of duty was the direct and proximate cause of your injury. If the misleveling of the elevator caused you to trip and break your leg, then the elevator failure caused the injury.
- Damages: You suffered actual, measurable harm or damages, such as medical bills, lost wages, and pain and suffering.
The Role of Notice
In premises liability, it’s essential to show that the responsible party was aware of the hazardous condition. This can be established in two ways: Actual Notice is when the defendant receives direct communication about the danger, such as a tenant reporting an elevator issue. Constructive Notice occurs when a hazard has existed long enough that the defendant should have noticed it through reasonable care, such as maintenance records indicating an unresolved defect for a period.
If you’ve been injured at a shopping center on an elevator or escalator, contact us at Chute, O’Malley, Knobloch & Turcy, LLC for an elevator injury attorney who can investigate your case, develop a strong claim, and prepare to go to trial if necessary to ensure you receive full compensation.
Frequently Asked Questions
Who can be held responsible for an elevator or escalator accident in Illinois?
The building owner, property manager, or maintenance company, and possibly the manufacturer, may be liable for an accident due to negligence.
What evidence helps prove negligence in an elevator or escalator injury case?
Key evidence includes maintenance records, inspection certificates, incident footage, and witness statements. Engineers may be needed to identify the mechanical cause of the equipment failure.
Can I file a claim if an elevator or escalator malfunction caused my injuries?
A malfunction clearly indicates that the party in charge of maintaining the equipment may have failed in their duty of care, which could serve as valid grounds for pursuing a negligence claim.